Delivery policy

Our delivery policy is designed to ensure that you receive your orders efficiently and securely. Here are the details of our delivery process:

Order processing: We aim to process all orders within 24 to 48 working hours of purchase confirmation. This time allows us to check the information and carefully prepare and pack your items;

Delivery confirmation and tracking: Once your order has been processed, you will receive confirmation by e-mail or SMS, with a tracking number. This number will enable you to track the progress of your parcel in real time, from our warehouse to your delivery address. Our aim is to ensure the fastest possible delivery.

Customer service: Our customer service team is available to answer any questions you may have about your order, delivery tracking or any other assistance you may require.